HandmadebyDiana's Policies
All of my items are usually shipped out within 3 to 4 days after payment is received. International orders are shipped via the post office so it may take a little longer, but will be shipped within a week if not sooner. I use first class mail in a padded envelope. If you would like a different method of shipment please contact me. Please make sure your address is up to date on your Paypal account as this is the address I will be shipping to.
If you would like insurance on the package please let me know. The rates are as follows:
Fee .................. Insurance Coverage
$1.70 ................ $0.01 to $50
$2.15 ................ $50.01 to $100
$2.60 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.55 ................ $300.01 to $400
If for some reason, the package becomes lost and there was no insurance please contact the postal service. If an item comes to you damaged, uninsured, please contact me and I'll see what I can do.
If you are unhappy with any item please contact me so we can work things out. I will be happy to do a return or exchange as long as it is within 14 days of receiving the unused item.