Payment Method: I accept paypal and credit cards (you don't need a paypal account). Shipping: Most items are shipped USPS First Class with delivery tracking. I ship some of my oversized hats Priority Mail; these listings will specify Priority Mail as the shipping method. For items shipped 1st class, you have the option of upgrading to Priority Mail. Just go to the "Add On" Section and add 1 priority mail listing to your Cart. IMPORTANT: To ensure Paypal buyer and seller protection, your package will be mailed to the "confirmed" name and address on your PAYPAL account. If you have moved, please update your Paypal information. I would hate it if your package was delivered to the wrong address!! If your order is a gift and you want it to be mailed directly to that person, please specify that this is a gift and include the recipient's name and address in the "note to seller" during check out. Custom Orders: I love doing special orders, and most anything you see in my shop can be made in another size, color, etc. I love to collaborate with imaginative people, so if there is something that you haven't been able to find, email me your ideas. Refunds/Exchanges: I make every effort to accurately describe my items. Please send an email inquiry before you purchase if you have any questions, especially about sizes. I want you to be satisfied with your purchase, so will refund your money, minus shipping costs if: 1) returned items are in pristine condition (unworn, unused, clean), 2) shipped with delivery confirmation (tracking); 3) returned in appropriate packaging or box; and 4) shipped within 3 days of date that you received it.All sales on special orders are final.