Welcome to my Artfire shop! PAYMENT I accept the following secure online payment method for Artfire orders: Amazon Payments (all major credit cards accepted) PROPAY (all major credit cards accepted) also: money order, cash, check I also accept credit cards for orders placed on my website: http://heartinhawaii.webstorepowered.com SHIPPING I ship worldwide using the United States Postal Service. Most packages are shipped within 24-48 hours after receiving payment. All orders include gift wrapping. Domestic (U.S.) packages are shipped via USPS 1st Class. Delivery confirmation is included. International orders under $20 are shipped via USPS 1st Class. Intl orders over $20 are shipped via USPS Priority mail. CUSTOM WORK: http://www.heartinhawaii.com/custom.htm SATISFACTION GUARANTEE If you are not completely happy with your item, you may return it (in original condition; as shipped) for an exchange or refund. Simply contact me within 5 business days of receiving your package with the item purchased and reason for return. Sorry, I cannot pay for your return shipping. Custom orders and bridal items are non-returnable. 60 DAY WORKMANSHIP GUARANTEE: If an item you have purchased from me breaks within 60 days of purchase due to workmanship, I will repair or replace your item free of charge. Simply contact me for return authorization. This guarantee only applies to damage occurred from the items workmanship. have a question? Contact me at heartinhawaii @ ymail.com