HosslassArt's Policies
Thank you for shopping at my shop, Hosslass Art. I so appreciate your interest and support of my Artfire studio and supporting handmade! I feel it's my responsibility to get your purchase as quickly and safely as possible to you. After all, once you've paid for an item, that's YOUR art, and not mine anymore and it needs to be in it's new home asap!!
Please use these methods for payment of your new items: Paypal (credit card, bank account or e-check)or USPS postal money order. If you decide to buy, please pay within three days and if you are having problems, just contact me ASAP and explain the delay. Communication is key, I'm pretty easy to get along with!!
If a situation happens where you need to cancel your order before payment, Please contact me as soon as possible and let me know. I truly hope this doesn't happen, but life happens!
For buyers in the US, shipment is by USPS either first class mail or priority mail.I can ship UPS or Fed EX if you prefer. For international buyers, shipment is by International First Class or Global priority mail envelope. I will ship within 24 hours Monday - Friday,(I will also ship on Saturday and Sunday but will drop off at a collection box instead of going to postal clerk.)
It is very important to me that any buyer so enjoys the art or gift, if it happens that is not the case, I will accept returns within one week of purchase and as long as I receive the art/gift in the same shape as it was sold. I will give a refund of the item price (but not shipping charges). You're welcome to return the item at your cost. After one week has passed from purchase, the item is no longer accepted back for a refund.
Insurance or delivery conformation is included with shipping. Purchases over $50 are send insured mail, under $50 are sent with delivery conformation.
Thank you again for supporting my art and remember, Enjoy Original Art Everyday!!