ItsAJewelryThing's Policies

~ SHIPPING FEES ~ All jewelry is shipped USPS First Class Mail within two business days of receiving cleared payment. Priority mail is available upon request. * U.S. - $3.95 for first item. Each additional item is $.95 * Canada and Mexico - $4.95 for the first item. Each additional item is $1.95 * All Other Countries - Please contact me for rates. ~ RETURN POLICY ~ Your complete satisfaction is of the utmost importance to me. If you are dissatisfied for any reason you may return your jewelry items within 14 days of purchase for a full refund minus shipping costs. Jewelry must be returned in the same new and unused condition that it was received in. Buyer is responsible for return shipping. ~ SPECIAL REQUESTS ~ I understand we all come in a variety of sizes and sometimes have specific needs and/or preferences when it comes to our jewelry. If you see a jewelry piece you like but need it in a different size...maybe a shorter or longer length or perhaps a different type of clasp, please feel free to contact me at ItsAJewelryThing@aol.com describing your exact needs and I will do my best to accommodate your request. Customer is responsible for all shipping costs plus the cost of any additional supplies needed such as additional beads, wire, a new or different clasp, etc. to complete the adjustment to your jewelry item. There will be no charge for my labor of requested adjustments.