ItsHandcrafted's Policies

Shipping Note: I ship with USPS. Prices are usually shipped First Class. If an item goes over the 13 ounce limit for First Class I will typically switch to Priority Mail. For any orders over the 1 pound regular Priority Mail limit and that fit into a flat rate mailer will be shipped priority flat rate for the cheaper rate. All shipping prices include a small amount to help cover handling such as: packaging materials, and gas. Please allow up to 2 business days for your item to ship. If you placed a customer order we will agree to a delivery date while working out the details of the custom order. If I am unable to complete your order in that time I will notify you of the change. This is very uncommon. This policy is put in effect because things happen and I want to be realistic! Refunds and Exchanges: I do my best to describe each item as accurately as possible. Please read over the item description, size, and color to make sure it is exactly what you desire before purchasing. If for some reason I have misrepresented an item in anyway (errors happen). Please contact me within 5 days of receipt so that we can discuss this matter and come to an agreed upon solution. Communications: Any communications are normally answered with in 2 days. Please be assured that your message is important and it will be answered in a timely manner. Thank you