Here at JK's Creations, we are all about YOU!! If you see an item in my store that you really like, but its not quite fitting in with your style/needs, please message me and maybe we can discuss making some adjustments :)! For example, I tend to wear my necklaces slightly long because I like the dangle appearance. But if you like to wear your jewelry slightly higher on the neck we may be able to adjust the length to YOUR style! Or maybe I have listed an item that is made using pink beads, but you'd like to have it in blue... just ask!!! I already love each and every piece that I make... now, I want YOU to love it too!!!
At this time, the only form of payment that I am able to accept is Pay pal. It is a great and secure way to handle financial transactions over the internet. You can even make a payment without actually creating an account!! I do not charge sales tax on any of my items. The price you see is the price you pay! No surprises here :). However, please be aware that I will not be able to ship your purchase(s) until I have received your payment. Also please make sure that the address for shipping is correct on Pay pal.
Shipping fees can sometimes be outrageous and I know how frustrating that can be when you find an item online that you really want. I don't want this to be a worry when you shop at my store, so I always try my best to keep your shipping costs as low as possible. I even offer occasional *free shipping* so keep your eyes open for these deals! I currently ship within the U.S. using USPS,within 3-4 business days of received payment. It takes a little longer, but it is very reliable and the rates are the best I've found so far. Until I can find a better way, international shipments are handled on an individual basis and method of shipment is based on where the product is going and the cost. If you would prefer that I ship your item(s) using a different method, please let me know and I will do whatever I can to accommodate :). Insurance can also be purchased upon request. Just add a note at the time of purchase! But rest assured I package each item with care to ensure the safest travel possible :).
All jewelry purchases will arrive nicely presented in a pretty gift box or pouch, and will be mailed in either a bubble mailer or box, which ever meets the needs of the item.
Any returns or exchanges require that you contact me within 7 days of receipt of your purchase. All returns must be sent via USPS with insurance and a tracking number (at your expense) and include all the original packaging in good condition. Return items must be in their original condition without evidence of having been worn.
I want my customers to be happy and get an item that they really want. So if you have a custom request that you would like to ask me about, feel free!! I'll gladly help if I can :)! And although I keep all of my designs one of a kind, I am more than happy to use an existing piece as a guideline. If you are looking for a design similar to a piece that has already been sold, please do not hesitate to contact me. I am positive that we will come up with something that you will love just as much... if not more!
Feedback is very important to all of us who sell online. If you are happy with the items purchased from JK's Creations please leave positive feedback. If, for any reason, you are not satisfied with a purchase from JK's Creations, please contact me and I will do my best to make things right to your satisfaction.
Thank you & have a blessed day!