Shipping is done via the United States Postal Flat Rate Service. For expedited shipping, please contact us.

We live by the rule: REPAIR, REPLACE or REFUND! Your satisfaction is guaranteed. If you encounter an issue with any of our designs within 15 days of purchase, we will repair, replace, or refund.

While clasps and wire can break, we will not be responsible for average "wear and tear."

Custom orders have a $10 charge on refunds for material use if customer is not please with final piece.