Shipping Shipping charges on orders under $100.00 is a flat $6.00 charge, inclusive of shipping, tracking confirmation and packaging. Standard shipping is free for orders over $100.00 All jewelry arrives in it's own box made from 100% recycled fiber and lined with non-tarnishing cotton. The box is tied with raffia and the Hummingbird Legend poem on the revise side of the Jasmine Tea Designs business card. Tax Sales Tax is not applied to any orders shipping outside California. For orders shipping within California; your areas sales tax percentage is applied. Refund Policy/Returns Guaranteed for Life. Due to the one of a kind and hand made nature of my work I offer a lifetime warranty on my workmanship. Please contact me at Diana@JasmineTeaDesigns.com if you need help. As an independent business owner I do not offer refunds, however if a repair cannot be made to your satisfaction, you may exchange for another item. Customer Service and your satisfaction is a priority.