The Policies!! Shipping is USPS. If you are concerned about loss or damage in shipping, I recommend insuring the package. Contact me for details. Checks: If you would like to pay by personal check, I will hold the item until the check clears then mail. Layaway: On orders of $40.00 or more. 30% down and payment at least every two weeks up to a total of 60 days. If you change your mind, 10% of the cost of the item will be used for a restocking fee, the remaining money will be refunded. Custom Orders: Most of my items are truely one of a kind based on the deals I get on beads, beads, fabric, yarn, and other materials. If you need more than one think or would like something similar, contact me to see if it is something I am able to make at the same cost. Returns. If you are not satisfied with your purchase, I will gladly refund the purchase price when the item is returned! Please contact me to discuss.