Hello and welcome to our Art Fire shop.
Jewels By Wanda want you to feel safe and secure when ordering with us. This is why we use PayPal for payment processing. You do not need a PayPal account to process your payment. Jewels By Wanda does not store your sensitive financial information, and PayPal does not share your information with merchants.
For your convenience, PayPal accepts Visa, American Express, Discover, Diners Club cards (with a MC logo), debit cards, eCheck, bank transfers, and PayPal balances.
If Paypal payment is not received within 48 hours, we reserve the right to cancel your order and relist the item(s).
Please note, all prices are in U.S. currency.
Have any questions regarding your order? Please contact us and we will gladly inform you of its progress.
When Paypal notifies us that your payment was received or your money order has cleared, we will ship your order the same or next business day after it is created. All orders are handmade upon receipt of payment. If, for some reason, we need to delay shipment, we will notify you by email with the expected ship date.
Should you need faster processing, please contact us and we will make every possible attempt to accommodate your request.
Refunds and Exchanges
We want you to be satisfied with your purchase. We make every effort to ship with care, but if something arrives damaged, please notify us by the next business day.
The pictures in my descriptions are comprehensive, and represent the listed item as closely as possible. If you don't like the item when it arrives, contact MUST be made within 2 business days of receiving the item and returned within 7 days. The item must be in the same condition as when it was sent. Your Payment will be refunded MINUS the shipping costs.
Please email me before returning an item. **Note: Items returned prior to contacting us will not be refunded.
Note: There will be no refunds/exchanges on special orders, which include resizing,alterations, and custom requests.
Additional Policies and FAQs
We'll leave feedback soon after your purchase is shipped. We appreciate feedback as well. Please remember that feedback is permanent. If you have a problem with us or our products, please give us the chance to fix the problem before leaving negative feedback. We want you to have a good shopping experience in our store.
Gift certificates are available in $5.00 increments. They certificates have no cash value and are only good for purcahses at Jewels By Wanda.
Do you like one of our designs but would like to change the stone(s), color, pierced or clip? Whatever you may have in mind, we will be more than happy to hear from you. Just contact us, with the specifics, and we will try our best to meet your request.