KimberlysCandlesAndMore's Policies

I have had a recent Family Emergency. Even though I have recently re-opened my shop, I can not guarantee delivery in time for Christmas. Orders are going out, but they are taking longer then usual. Thank you for your understanding. Shipping: I shipped using USPS. It's really hard to be exact with the shipping prices. The shipping price you see is only an estimate. If the actual cost is more than $1.00 off, I will gladly refund you the difference. Example: I quote a shipping price of $6.99 and the actual cost is really $5.40 I will refund $1.59. If the cost is actually $6.50, then I will not refund the difference. Processing Information: I do not have a large stock on hand, and most orders are hand-poured as I receive them. Please allow 3-5 business days to process your order. Refunds: I really do want you to be happy with your purchases. I highly recommend you ordering small amounts at first or ordering a variety of scents before you commit to a large order of all one scent. If a product is defective, I'll do a full refund including shipping within 30 days (ie. a tart melt warmer doesn't warm). You must return the merchandise and all of its packaging within the 30 day time period. If you decide you don't want the item, I'll refund any unopened and unused merchandise minus any shipping within 10 days. You must pay all shipping costs.