Kiya uses USPS and UPS to ship orders within the United States including Alaska and Hawaii. US rates are $2.00 with no addition charge for addition items. Canada is $5.00 and $2.50 for each addition item. All other countries rates will be determinded at the time of the order. Free shipping coupons are only offered to US. Orders are shipped within 3 business days (Monday through Friday) of payment. Items are NOT insured unless arrangements at the time of purchase.
We know that it may be difficult to purchase without being able to see or feel it. Because of that reason 100% money back guarantee is offered. Kiya allows you to purchase and return any item within 3 days after recieving the item. You will need to contact us at firstname.lastname@example.org to let us know that the item is being returned. Only purchase price will be refunded, no shipping fees will be refunded. We do not do exchanges.
Kiya accepts Paypal (preferred), checks, and money orders. Payment must be made within 10 days of purchase. If payment is not recieved within this time, the order will be considered abandoned. Kiya's Treasures reserves all rights on abandoned orders.
Contact us at email@example.com