KnitwitHues' Policies

WE ARE TEMPORARILY CLOSED. THANK YOU FOR VISITING, AND PLEASE COME BACK ANOTHER TIME. Hello, and Welcome! My love and passion is working with yarns and fibers, principally knitting and crocheting with them. I've done this since I was a child, gifting others with my creations; and I'm rather new to selling and am still getting adjusted to the idea. I'm learning that I can still craft the things I personally like and that those with similar tastes and likes will find me! Most of the time I dislike using patterns and just work a piece according to what the particular yarn "tells" me it should become. My favorite attributes for items are simplicity and adaptability to multiple uses. Rather than using fancy stitches (which ARE fun and interesting), I most often use basic stitches and allow the yarn's beauty to do most the "talking". Additionally, I try to keep my prices reasonable by searching yarns in wholesale or close-outs to enable me to pass those savings on to you ... so that hopefully everyone can afford things that are pretty, useful and classic, and be an addition to your wardrobe for many years to come. It's my goal to please the recipient with anything I make! It boosts my satisfaction and pleasure in making an item with the happy thought that another will equally enjoy it. :D Please do note that my home is not pet free. If you're sensitive to this, I'd rather you not make a purchase than be disappointed. I hope you enjoy browsing the shop, and please don't hesitate to contact me with any question you might have. I invite you to visit my website at www.KnitwitHues.com. PAYMENT My preferred method for payment is PayPal. However, money order or cashier's checks are fine, too. The latter option, of course, delays receipt of your purchase as I cannot ship until I've received cleared payment. SHIPPING No matter where you live, I've tried to adjust my shipping methods and packaging to keep the costs as low as possible. I will often use packing bags rather than boxes so that the cost is more reasonable. If you wish any adjustment made in shipping (be it packaging, type of service, insurance, etc.), just contact me; and I will make those changes. For international shipping, many Countries charge import/customs fees. This information is not available to me, and I'm told that you will know whether your Country charges these fees or not. If so, you will need to pay these prior to obtaining your package. Please do note that I ship worldwide. If your Country is not listed in the shipping section for an item, contact me so I can provide you with a quote. ~~~~~ I will always attempt to ship the next business day following receipt of payment. Please understand, though, that weather, power outage, health or personal commitments might cause a delay. In that case, I will contact you as soon as possible. I will always provide you with tracking info and/or confirmation when I have shipped your package to you. If your address is different in PayPal than where you want me to ship, please do let me know. I'd also be happy to ship your purchase as a gift. Just provide me the recipient's address, and I will be sure to not include any invoice copy or packing slip ... just care information for the item. :D I'm very happy to combine shipping and will do this automatically, reimbursing you for any overage paid. If you wish a shipping quote prior to ordering multiple items, just let me know what you wish to order so I can provide this information prior to your final decision and purchase. REFUNDS AND EXCHANGES I want you to be happy with any purchase! If for some reason you are not happy ... or (heaven forbid!) it's been damaged in shipping somehow, please contact me immediately. I will accept returns if you ship them back to me within 7 days of your receipt, providing you've contacted me to let me know of a problem ... and so that I'll know to watch for the package. I will refund your purchase price but cannot refund the shipping costs either those to you or back to me.