All my jewelry is hand crafted with attention to quality. Each piece comes in a handmade muslin gift bag.---------------------Shipping:First Class Standard Shipping Items will be shipped by first class mail.Guarantee/Return Policy:Returns may be within 30 days of delivery of your item/s. Please ship back in original box, and that the item is in the same condition in which you received it. Once the item has been returned you will receive a full refund.Every item ordered from me here at Kottage Kreations comes with a life-time warrenty. If for any reason you need any repairs done, I will repair your item, and it will be done free of charge. Just contact me and I will gladly repair you item promtly. If any components are not available at the time, a similar item will be used in it's place. I value my customers and I would like for you to enjoy your one-of-a-kind piece for a life-time!Payments:Payment is accepted via PayPal. All orders will be shipped to the address you provide to PayPal. Please convo us if you want to ship to different address.Customer Service:My customers are very important to me. If you have anyquestions or concerns before or after your purchase please contact me.Feedback:Feedback is great. It lets me know how I am doing as a seller. All of my jewelery is mailed in a secure padded mailer. Each piece is sent in an eco friendly muslin bag, ready to give as a gift or as a treat for yourself. If you would like me to mail your purchase directly to a recipient of your gift please include this in your notes to seller. This can make your gift giving very easy.I ship all around the world with First Class International mail. Please know that First Class International is not trackable and the United States Post Office doesnt guarantee delivery. We cannot predict what will happen during customs passage - usually there is not a problem, but we cannot guarantee that youll not be one of the lucky ones selected for inspection.***INTERNATIONAL Buyers: Please be aware that different countries apply customs fee, taxes, and charges regarding international shipments. It is your responsibility to be aware of such fees before committing to a purchase. Kottage Kreations is not responsible for customs fees, taxes and charges for your International order shipment