LittleGreenRoom's Policies
Welcome
Hi! Thank you for stopping by Little Green Room. I hope you can find time to stay and shop a while. I am so excited to be here and share a little bit of myself, and what I love to do, with you.
Payment
I happily accept PayPal and money orders. USPS money orders only, please.
I would appreciate completion of your payment immediately. Please email me if there will be a delay. I am a very reasonable person :) If I do not receive an email response after 3 days I will go ahead and cancel the sale.
If paying with an e-check through paypal, I will need to wait until the check clears to mail off your order. This can take 7+ business days. I then ship immediatly.
**Paypal accepts all major credit/debit cards so there is no need to to have a paypal account at time of purchase**
If you have any questions please feel free to contact me, I am happy to help!
*California Residents Only* There is a tax fee of 8.5%. Sorry, but I am required to pay state sales tax.
*Please be advised that postage paid for International orders is correct and assessed by the United States Postal Service. The buyer is responsible for any duties, tarriffs, taxes, additional postage or other charges that may be assessed upon entry to your country by customs.*
Shipping
Please note that my shipping charges are for *shipping and handling*, which includes packaging too. Your beautiful new piece of jewelry comes in its own beautiful jewelry box with bow ready to give to someone that you love or..to yourself :)
Most pieces will ship 24-48 hours after payment is received and cleared. This excludes weekends and holidays.
I ship all United States packages USPS First Class
I ship International packages First Class. Priority is extra.
International buyers! I do declare the actual full price paid on items in packages that go through customs, which may impose extra fees for you. Not declaring the actual price of an item could have federal legal ramifications for me. As a buyer you are solely responsible for all custom fees.
Please be aware that International Shipping may take longer than the 10-14 day period that the post office promises, Customs will sometimes hang on to orders causing longer delays, sometimes 4-6 weeks.
Please be sure of your countries' customs policies regarding jewelry before ordering.
**Shipping to Singapore and Italy are very tricky because of the strict nature of their customs rules regarding jewelry.
****I am not responsible for lost packages...if you would like to purchase insurance, please contact me and wait for an updated invoice.
Refunds and Exchanges
If you find that you are unhappy with your purchase please contact me within 3 days of receipt of your order so that we can reach an agreeable solution for returning your item. If you choose to return your item it must be returned in original (new), condition and I will be happy to refund your payment, minus original shipping costs, when I recieve the return. The buyer will be responsible for the shipping on returns.
*Due to sanitary reasons, I do not accept any returns for earrings.*
Additional Policies and FAQs
Thank you for shopping with me ! I appreciate your business and want to give you great customer service in addition to beautiful, high quality, handmade jewelry that you will love! Please contact me if you have any questions about anything!
I hope that you enjoy your jewelry as much as I enjoyed making it!!
Thank you for loving all things hand made and shopping at LittleGreenRoom!