Holidays: Please place orders early for arrival during the coming holiday season! Please allow time for doll parts/toppers as each is handmade, has drying, sand, paint and packaging time! If you require tracking inform me so shipping price can reflex that!
Shipping: Please allow 3 weeks for custom orders.
Sports Cuffs: Please allow 2-3 weeks on delivery during busy season, no refunds on cuff orders. Each are made specific per customer, if you don't get a cuff you are happy with, I'm happy to fix it for you, if its shipped back. However no refunds can be granted on cuffs.
Please allow 12-15 days for printed zines, as they are print on demand from the publisher.
Zines: No refunds on printed zines or printed workshop booklets. If you experience any delays after the suggested time frame, please inform me immediately so that I can resolve any issues you may have.
All Cupcake Toppers and Doll Parts: EACH ITEM IS HANDMADE, pressed, hand painted and embellished by me, please allow extra time on multiples, custom orders and sets.
Big Orders: Please allow extra time on large orders, custom orders and hand painted doll parts!
Away announcements: When I am away from the studio, there could be a slight shipment delay, but all orders will be shipped when I return asap.
Sale offers NOT VALID on Custom Orders, PRINT ZINES and PRINT WORKSHOPS!
Discounts/Extras: I randomly add extra's to doll part orders so you might see an extra doll part or two, or three, larger orders usually get an Extra package, again depending on the order size.
I also try and get out coupons for discounts on future orders.
Important Shop Announcement: Dedication to excellence, It's important that you receive good quality products, if I find glitches or are made aware of an error, I instantly work on fixing it and improving it. Thank You for all your support and thorough communication, it helps us all to grow and expand as artists and/or shop owners.
INSURANCE recommendations, going foward, if you purchase a glass vignette scene, jar fairy, or breakable piece, $1.60 insurance is mandatory, for your protection and for mine.