MuyChic's Policies

PAYMENT: Paypal is the preferred form of payment.. Money Orders (bank only) and Personal Checks are also accepted methods of payment. * * Paypal accepts Visa, MasterCard, American Express and Discover Card. Buyers do NOT need a Paypal Account. Paypal Checkout is Fast and Secure.. SHIPPING METHOD: All orders come with FREE SHIPPING.. My Primary shipping method is US Domestic First Class Mail and International First Class Mail (CANADA ONLY). I offer U.S Priority Mail Flat Rate and International Express Mail upon Request. When placing your order please consider the allowed time in transit for your package to arrive. Usually between 3 - 10 days, depending on destination.. U.S Domestic/First Class Mail includes Delivery Confirmation. International/First Class Mail, Delivery Confirmation is NOT available. * * International deliveries are beyond my control once I mail them at the post office. I have no control of the customs process in your country nor control of any unexpected delays due to weather, etc.. SHIPPING: I ship within 1-2 business days Monday thru Friday, when receiving your order with payment (excluding weekends and holidays). Money Orders and Personal Checks will ship once payment clears. HANDLING: I take great care in protecting your item(s) from any damage during transit. Your purchase(s) come wrapped in a colorful tissue paper with ribbon in a clear zip bag. All items are wrapped securely with bubble wrap and shipped in a Padded Kraft Envelope. GIFT PURCHASE: If your purchase is a gift for gift giving, I would be happy to place your purchase in our Signature Gift Box, with colorful tissue, ribbon and gift card, at no additional charge. Please leave me a note during check-out. REFUNDS: I want you to love your purchase!! If you're not 100% satisfied with your purchase, a full refund of the purchase price will be given. EXCHANGES/RETURNS: Please contact me if there are any problems with your order prior to leaving any feedback. I will do my best to resolve any issue that arises. Please return your order in its original packaging within ten (10) business days from the date received. Sorry, No Refunds on Custom Orders. Buyer is responsible for all shipping fees. CUSTOM ORDERS: Bridal Party orders are welcomed. Please allow for 2 - 3 weeks to complete. I offer discounts for multiple custom pieces, if purchased at the same time. Contact: alma@muychicjewelry.com Visit my website: MuyChicJewelry.com ** SIGN UP FOR A FREE BUYER ONLY ACCOUNT ** Before you start shopping you should register for a FREE Buyer Only account; All you need is an Email and Password to open your own account.. Keep track of your purchases, track your favorite items, leave feedback telling others and myself about your shopping experience here at Muy Chic :) It's quick and easy, No billing information needed and No credit card information needed. Open a new window, copy and paste the link (below) to your address bar. Where it says Account Type, click "Buyer Only" and your there! https://www.artfire.com/modules.php?name=subscribe&op=braintree