Please feel free to view our official website or blog at: www.mysticmoonmedia.com http://mysticmoonmedia.blogspot.com Visit us at our summer location at the Bristol Renaissance Faire, in Bristol Wisconsin... our shoppe's address is: 22 Farnham Way E. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Paymnets: At this time, Mystic Moon Media can only accept payments through PayPal. Non-PayPal members can also use this service at no extra cost. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Shipping: Most items are shipped via USPS... For international shipping please view each individual listing for cost. I ship to the "ship to address" that is stated in Artfire... unless customer notes otherwise. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Refunds and Exchanges: At this time Mystic Moon Media does not refund any item, only exchanges for damaged items. If damage does occur in shipping, you must contact Mystic Moon Media within (5) days of receiving the order to get the exchange approval code for replacement of the item. We must receive damaged item before its replacement will be shipped. Customer is responsible for all shipping costs. Originals: There is no replacement for an original. All originals will be shipped with insurance. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Additional Policies and FAQs: Custom orders on Book of Shadows are available. Custom orders require a deposit of $50.00. This deposit will go towards the purchase price of the book. Since all my Book of Shadows are so unique... when a custom order deposit has been placed, I will create 2 books to the criteria of the customer. When they are finished the customer then has the choice between the two books. If you are interested in a Custom Order please email me. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ BOS (XL Journal)--- If you wish not to have aged and stained parchment in your book, you can replace this with new parchment paper... this will require an additional $20.00 fee.