NightOwlMarket's Policies

**** PAYMENT **** I prefer payment by Paypal. For customers who do not want to pay online, money orders will be accepted. ***** CUSTOM ORDERS ***** A 50% down payment is needed before work can begin on custom orders. Upon completion of your custom order, I will post your order as a RESERVED item and the balance due including shipping costs. Payment is expected within 3 business days unless other arrangements have been made. **** LAYAWAY **** Layaway is available for orders totaling $50 or more. To purchase an item using layaway: 1. Purchase the item(s) 2. When you have completed your purchase, select OTHER as the payment type and in the Notes to Seller add a message that you want to use the layaway option 3. I will send you a PayPal invoice for a 25% down payment which is due within 3 business days 4. You may make your layaway payments weekly or every other week for up to 2 months after your purchase date. Just let me know your preference and we'll set up a payment schedule. 5. I will invoice you via PayPal three days before your layaway payment due date. Payment is expected on the due date. 6. Your purchase will be shipped to you within 2 business days of receiving the final payment. If you need other layaway arrangements please convo me. I will be happy to try to make a payment plan that works for you. If you are unable to make your payment, please convo me. If you are 7 days or more late on a payment and have not made contacted me to make arrangements, your layaway item will be re-listed. All monies paid toward the purchase are non-refundable but will be available as store credit for 1 year after the original purchase date. **** SHIPPING **** Unless otherwise specified, all orders are shipped using USPS First Class. If you prefer priority shipping, please contact me so I can adjust your order. All international orders are shipped via First Class Mail to save on shipping costs. If you want your international order to be shipped priority mail, please contact me so that I can adjust your order accordingly. On your request, I am happy to ship orders Priority or Express mail. Please email me so your invoice can be adjusted for this type of shipping. For orders over $40 in the local Omaha NE and Council Bluffs IA area, I will personally deliver to a mutually agreeable, public location and will waive shipping charges. Payment must be made in advance. Just email me if you would like to make these arrangements. International shipping is available. The buyer assumes all responsibility for any customs fees. **** REFUNDS & EXCHANGES **** Customer Satisfaction is guaranteed. If you are unhappy with your item due to defects in materials or workmanship, please let me know within 7 days. I offer a money back guarantee if your item is returned in good condition.