диид A Bit About Me диид
I am a stay at home mother of two children and a dabbler in fused glass, metal working,lampwork and of course my alphabet letter photo art. I am lucky enough to have a supportive husband that will allow me to follow my whims and express the creative moments I have from day to day.
диид Payments диид
All prices are listed under each individual design, including shipping. There is a shipping discount with additional purchases.
I accept Paypal, Money Orders and Personal Checks made out to Nikki Vig. If you pay by personal check through the mail OR Paypal, please be advised that I will mail your order out AFTER the payment clears the bank.
диид Shipping диид
All purchases are mailed within 3 days. Not including holidays and weekends. Also, if you pay using Paypal and have used an echeck, we will both need to wait for the funds to clear before I will ship. I ship just about every photo between two pieces of carboard in white envelopes using the US Postal Service First Class Mail. For all framed works of art, I use US Priority flat rate mail. I will take great care to be sure your purchase is well protected.
диид Insuring Against Loss диид
I have been EXTREMELY lucky using the US postal service. I have only had 3 packages lost/misdirected in 8 years. However, if you choose not insure a higher value package, I will take out delivery confirmation. It only protects me. It proves I mailed it and you can't dispute the fact.
диид Customs диид
I will fill out the proper customs forms with the correct information. I WILL place the correct value and contents and WILL NOT mark it as a gift. Sorry, I play fair!
диид Refunds диид
I WANT you to be happy,it is my bread and butter! I will accept returns on non-custom orders minus a 20% restocking fee and the customer is responible for any return shipping. With custom work, please contact me with any concerns you have, I will always listen to your concerns and see if we can come up with a mutal understanding to the problem. I promise to address each of my customers on an individual basis to be sure they are happy.
I do expect that you will contact me within 3 days of receiving your order, please explain why you are disatified in anyway and I will contact you from there to address the situation.
Additional Policies and FAQs
диид Wholesale диид
If you are interested in any unframed, wholesale orders, please feel free to convo me with the item(s) you are interested in and the count. I will be happy to contact you back.
диид Custom Orders диид
I do take custom orders. Information will be gathered for the the custom order, a price will be quoted and a custom listing will be set up. A payment of 100% of the order incuding the shipping price will need to be collected before any work will be started.