All US Shipments now go USPS Priority with Delivery confirmation in a flat rate box. Many pieces can be sent in a flat rate box.

Sizing: Everything in our shop is custom fit. Please, please, please indicate wrist, neck, ankle, etc. Size in your order.

Please measure correctly with a soft seamstress tape measure. We cannot be responsible for ill fitting pieces if we made them to your specifications. We will try to fix it if you send it back and pay for forwarding postage. Please note that your turn around time will vary due to current production schedule.

Customer Satisfaction Guarantee:All our products come with a 100% lifetime warranty. If you ever need a ring replaced or a repair, please contact us and we will make arrangements to fix you up like new.

All sales are final and we do not accept returns of items unless the item arrives other than in good condition or the order is wrong and it was NotNillaDesigns' fault.

If your product arrives damaged, please contact us immediately so that we can work to replace/repair or refund. We aim to make satisfied customers.