Ordering Information Ordering is easy and secure. You may order online 24 hours a day, 7 days a week. Questions/Concerns Business hours are Monday-Friday 6:30AM - 2PM CST. Please e-mail me at okiebows@yahoo.com with questions. I check my e-mail in the early mornings and late at night. Payment Accepted I accept PayPal only. Refunds If you are not satisfied send the item back for a new item or refund. This offer is good for 7 day after the product ships. The buyer is responsible for return postage. Shipping Orders are shipped within 24 hours after payment is confirmed; with the exception of orders placed after 12PM on Friday-Sunday; during busier times turnaround time may be 48+ hours, every effort will be made to ship your order within 24 hours. Orders placed after 2pm CST will not be shipped until the following business day. Custom orders will ship as they are finished. INTERNATIONAL ORDERS I am not shipping internationally. SHIPPING CHARGES I use USPS first class mail. Priority Shipping for packages under $10, it is available for $4.70. (make sure a physical street address is listed in your ship to information.) Any other shipping request will be calculated at the time of your order. All charges are subject to change if USPS or UPS change their pricing.