Note: While my designs may be cute, I do not intend for my jewelry to be worn by children under the age of 13. Custom Orders: I love working on custom orders, and if you'd like something made just for you, please let me know! We'll work together to get the piece to your liking. Just shoot me a message through Art Fire or e-mail me at info@paigemaxim.com. Payment: I accept Paypal and Amazon Payments, and expect payment within 48 hours of the sale. Shipping: I ship first class mail, and try to ship within 48 hours of payment. Keep in mind that I am busy, and don't also get to the post office daily. All orders will be shipped in a bubble wrap mailer, to ensure that the orders will be received in one piece. If you need your order faster, please send me a message to let me know and wait for a revised invoice from me. I will check on postage rates and update the invoice. Christmas Shipping Deadlines: I ship first class USPS, and have the following shipping and order deadlines for Christmas: International: Shipping: 12/9/10; order by 12/8/10 U.S.: Shipping 12/18/10; order by 12/17/10 Refunds and Exchanges If you are not happy with your order, or if it is reaches you in damaged condition, I will gladly refund your purchase (minus the shipping fees.) I will also gladly fix any items that are broken when they arrived to you, or that break within 14 days of shipment. Additional Policies and FAQs These items come from a smoke-free environment, but I do have two cats and a dog. For the most part, my supplies and finished products are kept as far away from the pets as possible, but they do get into the room and around the materials sometimes, so they are not completely pet free.