SHIPPING POLICIES:Orders are shipped Monday through Friday within 48 hours of receiving payment. All orders are shipped via USPS. At this time, shipping to Canada and all other countries is not available. FREE SHIPPING applies to orders of $75.00 or more after coupons have been applied. Free shipping does not apply on the eBosser, Ultimate Pen Storage Units, and large items as specified in their product description. PAYMENT:Payment must be received within 48 hours of placing your order. In the event payment is not received, and you have not contacted me to request an extension, your purchases will be cancelled and the items will be relisted for sale without further notice. Pro Pay and PayPal are available for payment. SALES TAX:New Jersey residents will be charged 7% sales tax. If you are tax exempt, please contact me to provide me with a copy of your certificate. RETURNS/REFUND: All sales are final. However, if you are not satisfied with your purchase, contact me for discussion about the problem. You may receive a shop credit for the price of the items provided the items are returned to me, at your expense, within 7 days of your purchase. Items returned must be in original packaging and original condition. Items purchased on sale are not returnable. Shipping costs are not refundable. COUPONS: You must enter the coupon exactly as it appears as you are checking out. If you are using a discount coupon, and your order after the discount is $75 or more, the FREESHIP coupon will not work. Please email me with the items you wish to purchase, discount coupons you want to use, and I will create a special order for you and contact you with the cost. Artfire program cannot process more than one coupon (it can process the patron discount and a ship coupon, but not 2 shop coupons).