****ABSOLUTELY NO RETURNS FOR CAT COTS AND CAT TOYS**** This is for the health and safety of our customer's pets. No exceptions. By purchasing you agree to this policy.

Returns will be accepted if the goods are faulty and I will be happy to refund. I will also refund your return-shipping cost.


We make our products with the finest materials and with extra care. Each item is inspected before shipping. If you should receive an item that does not meet your expectations, due to defects, we will be happy to replace the item or give a full refund. Returns are only accepted within 15 days of purchase and with pre-approval by Paws Here Creatables. Please contact us for the proper procedures for returns.

If damage was caused by the carrier, please notify them immediately.