Payment Policy

I accept payment through paypal, money orders and personal checks. Payment through money orders and checks are subject to a 10 day clearance for orders shipped in the USA. Payment in full must be received before it can be shipped. Payment must be received within one week of purchase or item will be returned to stock.

There is no sales tax on my items, but the shipping cost is the responsibility of the buyer.I try to keep my prices very competitive, so I must charge for the shipping.

I ship through USPS using priority envelopes or boxes. I will do my best to find the cheapest way to mail to you in perfect condition.

For ready made items allow 5 to 7 business days in the USA. For custom made items allow 7 to 14 business days. If a custom made item requires a special fabric I don't have in stock, or am having difficulty locating, I will contact you prior to filling the order. For custom orders please contact me through:pawsprints50ordersinfo@yahoo.com

INTERNATIONAL SALES

All payments will be in US dollars. Buyers are responsible for all taxes, shipping, import duties and other charges required by the governments of both countries. Please check with your local customs authority to determine these additional costs before purchasing the item. I am unable to mark any merchandise as gifts according to government regulations. All international sales are final. No refunds or exchanges. I am not responsible for any lost or damaged packages.

CUSTOMER SERVICE

Your satisfaction is my highest priority.If you are not pleased with your purchase of a stock item only, it may be returned within 7 days of purchase for a full refund excluding the cost of shipping.

It must be in its original condition. It may not have been washed or used or the tag removed. It is impossible for me to be able to guarantee any damage during shipment due to the carrier.

The return policy for custom made items will be at my discretion. If I feel I can re-sell the item I may decide to give you a refund.