Pigeon Creek Soaps uses the best quality oils, butters, essential oils, fragrance oils and herbs available to make our soaps. Payment We accept Paypal, credit card payments through Paypal, USPS Money Orders. All orders must be paid for in 3 days. Shipping We normally ship by USPS by Priority Mail or 1st Class in the U.S. unless you request something different. I also ship internationally! Canadian customers-Unfortunately from now on I will have to charge for 1st Class International Mail. Our Postal Service is now enforcing it's policy that anything over 1/4 inch thick is considered a package and is charging for it. With that increase in price and the fact that I have to drive a fair distance to our closest Post Office it ends up costing more ultimately that shipping Priority Mail. I am so sorry.-- I miss the "Good Old Days" when it did not cost so much to ship to Canada or especially overseas. It has made it difficult for my customers. For all of my customers- If you feel that our shipping charges are a bit high, also remember we are sending you free samples along with your order. If you don't want them please convo and we will adjust shipping. 100% Guaranteed We want you to be totally satisfied with all of our products so we offer a 100% guarantee on each product. If there is a problem please notify us. We may ask you to ship the product back to us in order to ascertain what caused the problem. Wholesale & Special Orders We do offer Wholesale pricing and love to accommodate special orders. Please contact us for information.