PromisePottery's Policies

All items are shipped via USPS First Class or Priority Mail. International orders are shipped via First Class Mail International. I do accept international orders. Please convo me for shipping quotes if your country is not noted on the item listing. Returns on in stock orders are accepted. Return postage is paid by buyer if a return is desired. In the unlikely event your item arrives damaged, please convo me for your options. Custom orders cannot be returned. If you wish to cancel your order, please contact me as soon as possible. If production on your item has begun, there will be a 5% re-stocking fee to cancel your order. Please convo me if you have any questions or concerns regarding your order.