Welcome to my shop, R Priest Ellgy Co, you can follow it on facebook, I give special discount to fans of my page: http://www.facebook.com/RPriestEllgyCo
My earring hooks are all a french hoop style unless otherwise noted. With typical fishhook style earwires, the back part of the wire points out and makes it easy for the hook to work its way out of your ears by poking your neck. With the french hoop style hook I use the back part of the earring points down instead of out, so it does not get pushed out. In two years of wearing this style of earwire I have not had my earrings fall out once.
California residents pay 7.25% sales tax.
I make my work to last so you will enjoy years of normal wear from all of your Ellgy Co. purchases. Nothing annoys me more than having a piece of jewelry I purchased break, that is why I make my work to withstand years of everyday wear and tear. I carefully coil wrap the wires and headpins that I use to attach beads and I use sturdy gauge wire for my handmade earring hooks. The coil wrapping is more time consuming than other weaker methods, but it is a part of the quality I believe in putting into every piece of Ellgy Co. work.
I accept PayPal, google payments and Amazon payments. I do not ship anything until payment clears. Payment is due within 3 days. You do not need a PayPal Account to pay for your items through PayPal: You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Ball Stud upgrade fee is $3.00 per pair for sterling silver studs, and $4.00 per pair for 14k gold-filled studs. Please specify in the 'notes to seller' if you want sterling silver or 14k gold-filled and what pairs of earrings you want them added to if you are buying more than one pair and I will send you an invoice for the additional amount.
If you have any problems with making your payment, please let me know right away. If payment is not accounted for within 3 days and I do not hear from you, I will contact you. If I do not hear from you by day 5, I will assume you do not want the order and I will cancel the sale, and put the item back up for sale.
All orders come gift boxed in handmade pillow boxes. I ship via USPS first class mail. If you want it sent any other way you can message me and I will send you an invoice on paypal for the additional money. Delivery conformation included on large orders. Shipping overcharges to international customers greater than $1 will be refunded. All customs/duty/VAT fees on international orders are the responsibility of the buyer.
All listings are for ready made items which will be sent out in 1-2 business days unless otherwise noted in the listing. For CUSTOM or MADE-TO-ORDER items turnaround time is usually about 1-2 days for earrings and 2-4 days for necklaces but this may vary depending on how many paid orders I already have at that time.
I know what it is like to not receive items in a timely manor, or ones that are poorly packaged, so I take care when packaging orders and ship them in a timely fashion. I do believe in reusing padded envelopes and small boxes for shipping. I also try to save paper by hand writing the invoice on the back of my simple silver jewelry cleaning instructions.
~REFUNDS and EXCHANGES~
I take care to accurately picture and describe my work, and I am sure that you will love my work as much as I love designing and making it. If for some reason my work does not meet your expectations and you wish to return it, please contact me within 3 days of receipt of the item. The item must be returned within ten (10) days of the date you received it. The item must be in it's original condition, original packaging and I will refund the purchase price minus the shipping cost.
The satisfaction of my customers is one of my greatest concerns and I value your positive feedback, if for any reason you are dissatisfied with your purchase please contact me with your concerns before leaving negative feedback.
Additional Policies and FAQs
I ship all orders already gift wrapped. I'm happy to ship my items as gifts just convo me with the name and address of the recipient and a brief message to include with the item for no additional charge.
I'm happy to do custom work, in fact I have often come up with great ideas from the requests of others and I welcome a new design challenge. I may require a non-refundable deposit of 50% the item's price on custom orders.
~HOW to CARE for EARRINGS~
Many stones and shells are dyed to enhance their beauty, however these dyes are not always stable when exposed to sunlight for prolonged periods. Storing your jewelry items in a jewelry box and out of direct sunlight will help to preserve the color of dyed beads. Chech out my Artfire blog for tips on how to clean jewelry.
~REPAIR / REPLACEMENT~
Should a piece of Ellgy Co. jewelry get damaged or lost, feel free to contact me with a description of the item. I may be able to salvage the piece, or in the case of a lost earring, make new one. This is subject to the availability of the beads/findings and may require that the pieces and/or earring to be matched be sent to me. Once I know the details of the situation, I can quote you a price for the repair/replacement.
Due to fluctuations of the stock market in the prices of silver and gold, prices of my pieces are subject to change as the market does.
~JEWELRY is NOT INTENDED for CHILDREN UNDER 13~
Aside from the fact that my earrings may pose a choking hazard to small children, many of my designs feature Swarovski crystals. Swarovski crystals do contain lead so I am legally obligated to inform you of the potential hazard based on the assumption that kids will put any and everything into their mouths. According to statements posted online, Swarovski believes that the use of their products poses no significant risk to human health due to the properties of the crystal matrix. Or in more official legal jargon-This product contains lead, a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. This product should not be used in jewelry or other items intended for children under the age of 13.