RaigeCreations' Policies
I believe communication is key, so please feel free to contact me with any questions, requests, or concerns. This will facilitate a seemless transaction.
PAYMENT: Personal Checks- and Money Orders are accepted from US only, and product will not be shipped until check clears. Also, if you select this method you MUST contact me before you write the check/order the Money Order for special instructions. If you fail to do this, it will further delay the transaction. I do prefer credit cards through PayPal. This makes for quicker shipping and all around good experience.
SHIPPING INFO Shipping" I will ship anywhere, and if my shipping estimate is too low to cover the actual cost, as separate PayPal invoice may be sent. International Buyers are responsible for any and all import duties/taxes where applicable.I am also willing to ship express, but due to cost have chosen USPS Parcel Post as first choice here. If you let me know your preferences, I will apply the correct shipping method and charges to other methons of shipping.
REFUNDS, RETURNS, & EXCHANGESIf you are not satisfied with any of the handmade, one of a kind items, please contact me immediately upon receipt. If we cannot resolve the issue I will be happy to refund the sales price upon return of the item. Buyer is responsible for all shipping and handling charges.
Vintage Items are sold as is, I describe them as they are. If you have an issue with a Vintage item, please contact me so we can resolve amicably.
CUSTOM ORDERS I do make custom orders upon request. Please let me know what you would like, color, style, etc and I will be happy to get you what you want. I will create a custom listing just for you for custom orders.