******* SHIPPING POLICY *******
All items are shipped within three business days (Monday through Friday) after receipt of payment.
All hand made items are shipped via USPS First Class or Priority mail with Delivery Confirmation and Insurance.
Due to the diverse range of items I offer, shipping fees will vary based on size and weight of each item. Please check individual listings for that item's fees.
Shipping costs have been calculated using current rates according to weight. However it may be that some closer destinations may be less in actual postage fees. It can be difficult to determine the exact shipping cost due to the multitude of possible options for any order (size of box, weight, destination), therefore I will refund to you any shipping overages above $1.00 less shipping supply costs.
If you are a local buyer, please contact me for the possibility of saving on shipping costs. Perhaps we can arrange to meet.
I will ship my work worldwide so if you are outside the United States and are interested in making a purchase please do not hesitate to contact me to make arrangements. I will calculate the shipping fee based on your shipping destination and charge you the appropriate shipping fee for your specific order.
Every order will be thoughtfully packaged and ever care will be taken to ensure your order arrives in perfect condition.
***** CUSTOMER SERVICE ******
I have a customer service number available to you if you have questions or problems please call 601-345-1801. Depending on the time of day, of course, you may reach voice mail. If you do reach voice mail please leave a message and remember to leave me your number - and speak clearly in case we get a poor connection so I can hear you properly. I will most certainly return your call, or email as soon as possible.
****** REFUND POLICY ******
All orders of my hand made goods are 100% satisfaction guaranteed.
I do my best to represent my work accurately. However, computer screens will display colors differently, therefore, if for some reason you are not completely happy when your order arrives please let me know within 3 days of receipt of your order.
Should you not be satisfied with any of my hand made products in your order please let me know if you would like a refund or to exchange it for a similar item. I will refund the price of a returned item upon its safe return. Shipping fees are not refundable. Additional shipping fees will apply for exchanges.
If you return an item please carefully repackage the item in the packing materials in which you received it and return it to me in its original condition. You are responsible for the return shipping and insurance.
Refunds and exchanges will not be processed until I have received the returned item.
If you would like a custom item please contact me with the details and I will do my best to accommodate your request. Please note that since every item I create is unique, no two items I make can ever be duplicated exactly. It is possible, however, to make similar items by selecting the correct colors and using the same or similar ingredients and method of creation.
Thank you so much for your business!