If you have any urgent questions or would rather talk with me than use email please send me a quick message and we can exchange phone numbers. I would be happy to call you!
I ship USPS priority as my first choice for shipping. I may also use first class mail for some items such as jewlery, which may take longer. I want you to get your order safely and as soon as possible. For large items I may also use Fed Ex or UPS. In most situations your order will ship the next day!
For Continental U.S.A. Shoppers,I will combine items if you purchase more than 1 item and if they can ship together there is no extra charge.
For example: When purchasing a large and small item the shipping for the larger item fee is the only shipping you will pay.
If both items are large I will still combine the items and there may be an small additional cost to cover the extra weight. I will email you with the details if this pertains to your order. Most times I am able to combine items and there is no extra charges at all.
Insurance and delivery confirmation is always included, unless noted otherwise in the listing.
I will ship as soon as payment is verified usually the next day. In some cases even the day your order is placed! Priority orders within the US will usually arrive within 3 days.
For international orders, I will quickly give you an individual quote based on where you live and the weight of your order. The buyer is responsible for all customs & duty fees.
If you have any questions or would like to have an item overnight please send me a message before paying for your order. I will quickly quote you the rates for overnight shipping.
Please place your order early to ensure its arrival in time for Christmas, these are the deadlines for USPS.
United States Postal Service
December 14--Parcel Post®
December 20--First Class Mail®
December 21--Priority Mail®
December 23--Priority Mail Express®
Pay Pal Express
Pay Pal is the quickest and easiest way to pay, credit cards may be used or you may choose your banking account. You do not need to sign up with Pay Pal to use this service. If you do encounter a problem trying to make a payment via PayPal, please call 1-888-221-1161 for assistance. Thank you.
Check Or Money Order
USPS money orders are the only money order I accept, you can purchase them at your local post office. Please allow a few days for your payment to reach me by mail. Processing your payment and shipping your order via check or money order will take approximately 3 weeks. I will deposit your money order or check ASAP and it will then take 10 business days for your check or money order to clear. I will ship your order as soon as your payment has been cleared.
Packing with Care and Returns
I try to do my part to be green and I like to use recycled materials as much as possible for shipping, please let me know if that doesn't work for you.
I package & wrap with the utmost care to secure the safe arrival of your order if something is not right I will do my best to make it right. I can only accept returns within 7 days of your delivery confirmation so please let me know as soon as possible if you have a problem. You will be responsible for return postage & insurance.
If unfortunately you order arrives damaged, please keep all packing material, box & contents for insurance purposes and contact me within 48 hours of delivery. USPS will require photos of the damage. An Insurance claim can be filed online and will take a few weeks to process.
Michigan State Sales Tax of 6% will be added to orders from Michigan residents only.
Your security is important to me and all transactions are safely made through Paypal, your personal information is never shared. This also applies to orders paid for by USPS money orders.
I hope that you will enjoy shopping at Refined Vintage with confidence knowing that your transactions and personal information are safe.
I want you to be completely happy with your shopping experience. You can always contact me through "contact Seller" in my ArtFire Studio or email me at firstname.lastname@example.org
I will be happy to help you and answer any questions you may have. Thank you for taking the time to read & understand my policies.