If an item breaks under normal useage within the first year I will be happy to repair or replace it with a similar item. Because all of my items include glass, this does not cover items that break as a result of dropping or other similar situations.
I accept Paypal and Amazon Payments. You do not need a Paypal or Amazon Payments account to use your credit card with these payment methods. Please contact me if you need assistance.
For Georgia residents, sales tax will be automatically applied to your order by Paypal or Amazon Payments.
RETURNS & REPLACEMENTS:
I want you to be 100% happy with any order you recieve. If an item is not as expected, please contact me within 14 days of receipt to make arrangements for a return or a replacement.
For RETURNS, I will happily refund the purchase price less the original shipping charges once I receive the return in its original condition.
For a REPLACEMENT with a similar item, I will ship a replacement item for no additional shipping cost once I receive your original item.
Return shipping charges are your responsibility.
SHIPPING & HANDLING TIME AND COSTS:
In most cases, your purchase will ship within 2 business days after payment is received. The exceptions are items that indicate they are Make to Order or when I have posted a travel alert in the announcement on the HOME page of my studio.
If the actual shipping and handling cost is less than the amount you paid and is greater than $1.00, I will automatically refund the difference to you.
U.S.: Jewelry and other small items will ship by U.S. Postal Service 1st class mail. Other items will ship by U.S. Postal Service or FedEx. If you have a preferred shipping method just let me know.
NON-US: I'm happy to ship outside of the U.S. If the shipping cost is not posted for an item, please contact me and I will provide the cost. Import duties, taxes and charges are not included in the item price or shipping charges and are your responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.
I periodically send out emails with information on sales, discounts and new items. You can join this email list at the link below. I will never sell or use your contact information for anything else.
COLOR AND SIZE INFORMATION:
Pictures represent the color of my pieces as accurately as possible on my monitor but may look slightly different on yours. If you have any questions regarding color please contact me and I will do my best to help. Pictures also do not represent the actual size of an item. Please review the measurements posted in the item description for actual sizes.