RoEnchantedDesigns' Policies
Welcome
Welcome to my enchanted shop. Thank you for stopping by. I hope you find something that makes you smile and brings you happiness! In my shop you will find nature inspired vintage and eclectic items handcrafted by myself.
Payment
I accept PayPal only! PayPal check purchases will be shipped once the payment clears, usually within 7 days. No checks or money orders accepted.........sorry.
I will never accept cash, sorry. It's really for your own protection!
Immediate payment is appreciated. However, if you are a serious buyer, I will gladly give you a couple of days to pay. Please contact me immediately! Purchases not paid within 4 days will be re-listed. I will have sent you either a message or an email each day.
Shipping
All items are packaged securely to assure they arrive to you in excellent condition. The items are in a cute gift box. The box is then shipped in a bubble mailer. You are only being charged for the packaging and postage, nothing more :)
I ship all items First Class via the US Postal Service, and I usually offer a confirmation number. For all orders outside of the US I cannot offer a tracking service.
International orders will be responsible for paying for any customs costs. Please check with your country's guidelines if you have any questions.
If you would like your items shipped priority mail to the US, or Airmail internationally, please message me and we will work out the shipping charges.
Refunds and Exchanges
Customer satisfaction is my guarantee
I love each item I create. And I want each item to bring you happiness.
If you are unhappy with any purchase, for any reason, just let me know. I will provide a full refund, minus shipping fees. No muss, no fuss, no problem!