My shipping policy (excluding MLP customs): Shipping for all of my items to the US is only $2.00 USD unless you buy more than one item at a time in which case, shipping is free. If you are located in the UK the shipping is $4.00 USD unless you purchase more than one item, in which case shipping will be free.
If you live outside of the US or UK, please send me a message so I can find out how much shipping will cost for you before you purchase.
If you would like added insurance to your items that is available as well.
Each Item shipped will have a tracking number provided (at NO cost to the buyer) so you can see your item's journey to your destination.
Your items will be shipped in a bubble wrap package unless you inform me otherwise.
If you have any questions or concerns feel free to contact me and I will get back to you as fast as I can.
I also do a lot of commission work; ex. you have a pendant or brooch that you want made into a one of a kind custom design? I can do that! I have had a lot of experience with custom creating a design to incorporate your special item and have always had more than positive results.
Also if you have a special event coming up or a special item of clothing that needs something a little extra I can make a piece to match your outfit, all you have to do is just send me a message!
I also do costuming, clothing, cosplay, MLP customs and prop work; just let me know what your budget is, when you need your piece by, and where you are located :)
Like the look of my custom MLP figures, but are looking for something different? Send me a message or pictures of what custom MLP you want (including OC) and we can set something up :)
With each custom mlp figure I create, I add the amount purchased in insurance at NO cost to the buyer in case of rough handling during the shipping process. I make sure to wrap my customs in many snuggly layers of bubble wrap when shipped and have not had an issue with any breakage occurring, but I add the insurance just to be on the safe side.
Also, I do NOT get any extra money from my shipping prices; in fact, I usually end up spending a little extra out of pocket for most of my shipping to keep the cost down for the buyer.
My return policy: All sales are final. If you wear a piece out, or break something, PLEASE contact me and I will do everything in my power to help you out including: making a tutorial just for your specific problem (with pictures!) and in cases that apply, supply missing or damaged parts.
Thank you for checking out my policies and buying handmade!