Thanks for stopping by! Please view the following information on payments and shipping policies. *Payment* I accept payment via Paypal. It's a fast and very secure payment service, so you can feel confident that all your personal information is protected. I allow 1 business day for receipt of payments. All purchase(s)will be canceled if payment is not received by this time. Item(s)will be shipped upon receipt of payment. *Shipping* I ship via USPS FIRST CLASS mail, which usually takes between 3-5 business days.If you need your items shipped via a particular method, please email me, i'm happy to accommodate. Unless custom made, all orders are shipped with 36hrs. Refunds and Exchanges STEMDesigns offers the following Returns Policy: *Returns & Warranty Information* I want to make sure your are happy with your purchase. I understand that you want your jewelry purchase to match your personality and fit you just right. That's why we offer a 10-day money back guarantee. If you are not happy for any reason with your handmade jewelry, just send it back within 10 days of purchase for a complete refund or exchange, minus shipping and handling. Please remember that all jewelry is handmade and no two pieces are identical. This guarantees you a truly unique work of art. All custom orders are final and cannot be returned. Additional Policies and FAQs I hope you found this information useful. For addition information please don't hesitate to email me. The option to do so is located on the right on my home page. I am happy to answer all queries and questions. One Love! StemDesigns