Sandyg13's Policies
My soaps are made and allowed to age for a minimum of 4 months so they last an extremely long time. Shipping will take place within 2 days after your order is received. I also can create small batches for custom orders therefore shipping time may be slightly longer for any personalized products you may wish to order.
I like to include a free sample with every order.
Payment:
My preferred method of payment is PayPal. I can also accept MC, Visa, Discover, AmEx, or a personal checks. If payment is made by check your product will not be shipped until the check clears at our bank.
Refunds and Exchanges:
MVE will refund your money for items that are damaging in shipping. Replacement will be issued after the damaged item is returned for inspection.
Disclaimer:
MVE is not responsible for any damage, injury or loss due to any product purchased and used from Merrimac Valley Essentials. Our maximum liability to you is the amount that you paid for the item purchased. Your purchase from Merrimack Valley Essentials iconfirms you accept this statement and release us from all liability.
All of our soaps are goats milk, olive oil, hemp oil, honey, and kosher glycerein based. Be aware that some individuals may be allergic to these ingredients. Discontinue use if any skin irritation occurs. Every ingredient in our products is listed in the item description and on the product label. Please take the the time to read these ingredients before purchase to check for possible allergic reactions.
I like to make recommendations for use of my products. These recommendations are based on our personal home use and individual feedback by our customers. I do not make claims that my product can do for you what it has done for others...but, I honestly can hope that it does!
If you are unsure of any ingredient listed on our soaps, or if you have any questions regarding any of my products, please contact me for clarification and more information.