SherryCordovaJewelry's Policies

My work has shown in galleries in California coastal towns and in the San Francisco Bay Area, where I currently live and create. PRICINGMy artwork sold online is priced consistent with the prices of my work in galleries in order to honor the working relationships and their entrepreneurial efforts to sell my work at their retail locations.PAYMENTI accept Paypal, Google Checkout, and Amazon Payments in US Dollars. California residents will be charged 9.5% sales tax upon checkout. Items must be paid for at the time of purchase and have cleared before the item is shipped. Items not paid for within 48 hours will be placed back into inventory.SHIPPING: I will ship to your billing address unless otherwise noted and confirmed.I do my very best to ship within 2-3 business days of the payment clearing, often faster. If it is going be longer than 3 business days (unusual) I will let you know.I ship USPS first class mail, and I insure all packages for US deliveries. I ship M-F. If you require Express shipping, please choose the appropriate shipping selection for your location. Please note that in most cases it will add at least $22 to the shipping cost!Sometimes overnight service is not available, I will need your zip code to check and confirm availability. Note that shipping times during December are lengthened, so please choose the shipping method that will give you the approximate delivery date that you prefer. INTERNATIONAL SHIPMENTSI ship first class to Canada and elsewhere, and insure all international packages. Delivery times vary hugely due to customs, with parcels typically taking 1-3 weeks, however, shipping time can be longer, especially during the month of December. Due to potential hold ups in customs, 30 days must pass before an international insurance claim can be filed for a refund.Please be aware that your own country's customs service may impose a range of import fees, taxes, tariffs, duties at the time of delivery. These are out of my control and I have no way of knowing when or if they will be imposed or how much they might be. For information please contact your local customs agency.Please check the following link to check and make sure the items you are wanting to order are not restricted for import to your country otherwise they may be confiscated at customs. http://pe.usps.gov/text/Imm/immctry.htmPACKINGRecycled packing materials will be used whenever possible.REFUNDS AND EXCHANGESMy handmade art jewelry pieces are photographed and described as accurately as possible, however, things look different on every computer screen. If you are at all unsatisfied with your selections, please contact me as soon as possible to resolve this; I will give you a refund or exchange. Please contact me within 3 days of receipt of your order, and ship the unworn item(s) back in their original condition and original packaging with via Priority Mail with Delivery Confirmation postmarked no later than 3 days after the piece(s) arrival at your location or our discussion regarding the return/exchange.Shipping fees are not refundable and return shipping costs are the responsibility of the buyer. For returns and exchanges, the merchandise credit will be issued upon receipt of goods.ADDITIONAL POLICIES & FAQsIf you have any questions at all about a piece, or would like to see additional images please contact me. Unfortunately, custom orders and commissions are not possible.