Please be aware that Soy is one of my main ingredients in my lip balms and dry lotions. If you take medication or are soy sensitive, please opt for my NO SOY selection of dry lotions and lip balms. The soaps contain NO SOY. If you have a particular butter/oil preference please contact me to create a custom product that will meet your needs. If you do not see a flavor/fragrance of your liking, just shoot me an email and we'll see what we can do. I also make shower and party favors, at no additional cost. Please, if considering ordering for favors contact me early so I can accomodate your bulk needs to your satisfaction. I never charge extra for custom work. SHIPPING: I ship Priority Mail in most cases. Digital items are emailed to your inbox associated with your paypal account. I do try and reuse shipping materials (bubble wrap ... etc...) to cut down the end costs to you. Insurance is available, but USPS will only honor claims of a declaired value of 300.00 or more. I do include delivery confirmation with each order. Large orders require signature confirmation. Sorry, currently I'm not shipping outside the US. Return Policy: Due to the personal nature of these products, no returns can be accepted unless packaged is returned UNOPENED. Please contact for return voucher for your records then mark Return To Sender on outside of unopened package.