STUDIO POLICIES FOR SIMPLY SOAPS AND STUFF:
Welcome to Simply Soaps and Stuff Artfire Online Store. Following are policies and procedures for purchasing form my business Hopefully this will keep down any confusion. Please take the time to read them carefully and feel free to contact me with any questions prior to ordering.
At the current time I accept PayPal. It is the safest and easiest way for both the buyer and the seller.
Your purchase will be processed and shipped in a timely manner. Since some products are made to order, it may take 3-4 days businees to ship your order. Shipping in not done on weekends or holidays. All orders will be shipped USPS.
I ship all orders from Thomasville, GA. So please allow for delivery times.
DELIVERY CONFIRMATION & INSURANCE:
I will add a delivery confirmation so that packages can be tracked. Insurance is optional and the responsibility of the buyer. If you would like to add insurance please contact me so that I can give you a price prior to ordering. I would suggest you purchase insurance for any orders $15.00 or more. I will not accept responsibilty for thes items one they have been delivered to USPS provided insurance has not been purchased.
REFUNDS & EXCHANGES:
Due to the nature of these handmade products, I will not accept any exchanges or refunds on opened items. Exchanges on unopened items will only be done if there was an error on the part of Simply Soaps and Stuff! I will not accept exchanges or refunds after 7 days on only after you have contacted me first
Any and all shipping for exchanges and returns are the responsibility of the buyer unless there was an error on the part of Simply Soaps and Stuff. All products must be in their original containers!