Soasa's Policies
-Payment-
I accept payment through PayPal, check, or money order.
New York customers will be charged sales tax. I'm sorry for the inconvenience, but it's the law! The tax will be added automatically when you complete your payment through PayPal. If you wish to pay through other means please contact me, but sales tax will still apply.
Please complete your payment no later than 5 days after your purchase.
-Shipping-
I ship standard US Parcel with delivery confirmation, and if you would like insurance please contact me. I will package your order in bubble wrap, and I have not had a problem with packages arriving safely however if you prefer to err on the side of caution I totally understand.
I WILL SHIP INTERNATIONALLY to most countries. If your country is not listed please contact me before purchasing the item. I will figure out the rates and let you know.
-Refunds and Exchanges-
If something should arrive at your home damaged in any way I will of course fix it free of charge. If you find that you don't want an item you may return it within two weeks and you will be given store credit for the cost minus shipping once I have received the item.
-Additional Policies and FAQs-
I am always open to talking about custom work or wholesale so please feel free to contact me with any questions, suggestions or requests!
RobinMarie [!at] soasadesigns.com