SparklingSistersJewelry's Policies

Welcome to Sparkling Sisters Jewelry Supplies! $5 Minimum Order Please! I would be extremely grateful if you would please purchase at least $5 before shipping or taxes. Thank you so much! Returning customers are eligible for a 10% return customer discount. Just check your order confirmation email for the coupon code. From time to time, items may become unavailable or out of stock. I will notify you right away if that is the case. Please be patient and I'll do my best to get your items to you as soon as possible. This is just a small sample of my large inventory. Check out my main jewelry supply shop on Etsy: www.SparklingSistersJS.etsy.com PAYMENT I accept PayPal only. PayPal makes it possible to safely use your credit card without the need of setting up a PayPal account, if you wish. Choose the Paypal option during checkout. 8.5% CA sales tax will automatically be added to all California orders. SHIPPING Orders are usually shipped the next business day after payment is received but please allow up to 3 business days for your order to ship. I re-use packing supplies as much as possible to save costs and the environment. USA orders are shipped USPS First Class Mail in a bubble padded envelope or box. I provide a tracking number so you can track your package's progress. If you need faster shipping, let me know and I can provide USPS Priority shipping for $6.00 (2-3 day US delivery). While most of my packages take less than 5 days, please allow up to 2 weeks for delivery. I no longer ship outside of the USA from this site. Please check out my Etsy shop if you live outside the USA. www.SparklingSistersJS.etsy.com I strongly recommend purchasing upgraded shipping with tracking or insurance on all orders, which is not included in the stated shipping fee. Insurance starts at $1.00 and goes up from there depending on the amount of coverage you request. Please convo me and I will be happy to adjust your Etsy listing or send a PayPal invoice for the additional fee. While I will do everything in my power to make sure your order reaches you safely and in a timely manner, it is also dependent upon the USPS and the various international postal services. If a package is lost or damaged, please let me know and I will work with you to try and make your experience here as pleasant as possible. REFUND POLICY If you are not completely thrilled with your purchase, please contact me immediately. I will gladly provide a refund (less shipping charges) if the item(s) is returned to me within 15 days in its original condition and packaging. All shipping to be paid by the buyer. MISC. I do my best to provide accurate and honest photos and descriptions. But due to computer and monitor properties, an item's color may not show on screen exactly as it appears in person. Beads may appear larger in the photo due to close up shots. Please note size & scale image before buying. Please contact me if you have any questions. All images are owned by Sparkling Sisters Jewelry Supplies. ©2010-2013 All Rights Reserved on photography, images and content. All supplies listed in this shop are not intended for use by or in products for young children.