Spiritbearbeads' Policies

Most items are guaranteed to be free of defects. I will replace defective items, please contact me for replacement, however, "On Sale" category items are sold AS IS, and may be the last one so a replacement may not be possible. Also Gemstone items will vary in size, shape, color and may have natural cracks or flaws that are not considered defects. Please note ALL SALES ARE FINAL. I do not refund shpping costs or pay for return postage. I am not responsible for damaged or lost mail if you do not request insurance on your package. ****** Buyers outside the US, PLEASE, Convo or email me for a RESERVED LISTING, to include exact postage to your location or country. I will make every effort to send to your country.. I am happy to ship to Canada, but you must double check your PayPal mailing address, I am not responsible for the length of time it takes the Postal Service to deliver your package. Thank You ****** Returns accepted, as noted above only. Postage paid by buyer, in unopened, undamaged condition. I am not responsible for damage or loss occurred in shipping/mailing, including non delivery. Buyer responsible for requesting insurance if desired.