I accept PayPal, Amazon payment, Money Order or Cashier Check and payment is due at the time of your order. After 24 hours and payment has not been received, I will consider the order was placed in error and I will relist the item.
- Please allow up to 2-3 days after your payment clears for your 'in stock' order to ship, with the exception of custom and made to order items which vary according to the item and quantity. Expedited shipping is available at carrier cost. Please contact me before your purchase for rates.
All purchases are shipped via US Postal Service - First Class Mail or Parcel Post with delivery confirmation, when available. At this time, I ship Monday through Friday, and not on the weekends.
REFUNDS & EXCHANGES:
It's important to me that you are happy with your purchase! Please contact me within '7 days' of receipt of the item to discuss a possible return or an exchange. You are welcome to return your order in the box it was sent in, at your expense, for a refund within 7 days of the original purchase. All returns must be in the same condition when sent in order to receive a refund, minus shipping and handling charges.
Exchanges, provided that the item shows no signs of use or damage are at the discretion of the shop, length of time from date of purchase and depending on the nature of the exchange. You are most welcome to return the item in the box it was sent in at your expense and re-order from my store listings.
Custom tailoring is available. Contact me using the "Contact" icon on the right-hand side of the store front. Please allow adequate lead-time so that your order will arrive prior to your special day.
Listings and any agreed discounts are only honored for 7 days, unless there are extenuating circumstances and you have contacted me to arrange for an extended period of time. Otherwise, the item will be withdrawn and re-listed for sale.
As with any handmade design, please expect there to be some imperfections and variances on duplicated designs. I do my best to photograph the pieces from as many angles as possible to give you the best idea of how the piece will look when it arrives. Since my photos are taken close up to show detail, I also include sizing information for each of my pieces. . If you have any questions on sizing, please send me a convo and I will be happy to provide you with any additional information.
ADDITIONAL POLICIES AND FAQ's:
My items are hand-designed and crafted. Each Fascinator is assembled with heat-resistant adhesive and hand-sewn......No hot glue was used!