TheDespinaCollection's Policies

Welcome to The Despina Collection!


There is lots to see...so take your time and have fun looking!


I am continuously adding in new items, so check back often for the next new treasure I may have added! :)


*** A NOTE ON BRASS ITEMS ***

Please be aware that brass can vary greatly in color. It may be bright, shiny gold in color, a warm golden color or can even be copper in color. I have no control over this. Designs can vary in color from lot to lot. I have several manufacturers that I purchase from, each of which have different production processes and purchase their raw metals from various ore facilities. Brass is a combination of copper and zinc and depending on the percentages of each ore that is used in the production process, you can have a variety of hues in brass.

If you are hoping for a more consistent color, you may want to order pieces that have been plated. But, please be aware, that plating processes, and colors, can also vary from plater to plater.



PAYMENT

*** U.S. BUYERS *** - I Accept Paypal only at this time.

Paypal payments should be made at the time of the transaction.


*** INTERNATIONAL BUYERS *** - I Accept Paypal only at this time.


SHIPPING

U.S. Shipping - $2.50 / 1st Item + 25¢ / Ea. Addtl Item.
International Shipping - $2.95 / 1st Item + 25¢ / Ea. Addtl Item.


*** U.S. BUYERS *** -

Transactions which include up to 13 items will be shipped by 1st Class Mail. For U.S. buyers that purchase a minimum of 14 items in one transaction, your shipping will be upgraded to Priority Mail. And, if you purchase even more, 25+ items, your shipping will be upgraded, insurance will be added, and any overpayment will be refunded.

INSURANCE is optional, but highly recommended. I will not be held responsible for lost, stolen or damaged items if insurance is not purchased. If you want to add insurance to your shipping, please let me know and I will send you a revised invoice through Paypal.


*** INTERNATIONAL BUYERS *** -

Items are normally shipped by 1st Class Mail International.

International buyers that purchase 40+ items in one transaction will be upgraded to Priority Mail International Flat Rate Envelope where available.


* * F R E E * S H I P P I N G * * for all U.S. orders totaling over $100.00 in merchandise (total, not including shipping costs) and International orders totaling over $150.00 (total, not including shipping costs). Make your purchase, and shipping charges will be refunded via Paypal.


*** CALIFORNIA RESIDENTS *** - You will be charged an additional 8.25% for California Sales Tax unless you can provide me with a valid California Resale License. Once you provide me with your license number, any taxes charged will be refunded.


Orders normally go out within 3 to 4 working days of purchase, but, sometimes it may take longer, up to 7 working days, depending on the volume of sales I have had in a particular week. If you need a package in a hurry, please convo me, and I will try my best to accommodate your request. Your patience is greatly appreciated, as I am the only person running this store, and sometimes I do get overwhelmed with orders...and Life! Thank You!


ADDITIONAL POLICIES AND FAQS

If you have any special requests, just send me a convo, and I will see what I can do. :)