Condition of items:
All my items are pre-owned, vintage and antique. They are not necessarily used. I try to describe condition fully but am not perfect. Realize that even an unused item will have been handled and/or been stored in a closet, perhaps for years. When I describe an item as giftable it means it is as good as it can get.
What you see is what you get. No exceptions.
Shipping is prompt, sometimes same day. I ship from US two to three times a month and Canada as needed. Small items shipped airmail from Canada to major cities in the US and Europe usually arrive in 5 to 7 days. Japan and Asia take longer. Australia and New Zealand are similar to Europe.
Shipping outside North America:
Sometimes because I consider international shipping will be too exhorbitant or the item too fragile to reach you safely, I do not offer a shipping rate. If you still want the item, email me to see if we can make an arrangement.
If you need something in a hurry, email me first to see if it is possible. Even paying for express shipping you need to allow a minimum of 3 days for delivery unless you live in the state of Washington.
I combine shipping automatically. Since I never know what items you will be combining, add-on shipping quoted is an estimate at best. If your combined shipping is higher than actual when weighed together I will send you a refund for the over payment. Combined shipping is a great way to save money. You never pay more than what is shown.
Packaging and insurance: I pack securely and safely and include insurance in the shipping fee for breakables and high value items. If you have security problems where you live, you can request insurance on any item.
The cost of packing supplies, insurance and other incidental costs are built into the shipping fee and not into the cost of the item. That way if you buy more than one item you aren't paying for these costs more than once.
***Exception: Some lightweight items have shipping included in the price. This appears as 0 shipping or free in some search engines. When buying multiple items with 0 shipping you will get a small refund when the second item doesn't add to the weight of the package. This is currently only in hankies. The more you buy the more you save or get refunded.
Items are sold as is, however if there is an error and it is mine, I will make it right. In case the item arrives damaged, keep item, all packing materials and contact me before you do anything else. All problems must be reported within 48 hours of receipt.
No returns because you didn't read the measurements, see it was marked used, or don't like it. Read the description completely and carefully. That is why I take the time to write long descriptions...so you don't make a mistake. If I omitted something, don't take a chance. Ask me.
Ask before you buy. I will always answer your questions within 24 hours.