TheRookery's Policies

Payment

Payment is due at the time of your order. I accept payment via PayPal. You don't need to join PayPal or set up an account to use it and they accept all major credit cards.

Shipping

I pack and ship your orders within 2 days of receiving payment. I ship priority mail with delivery confirmation in most cases. Please remember I live on an island off the coast of Alaska and the inclimate weather can often delay mail service especially during the winter months. If it looks as if there will be a weather delay of more than a few days I will email you.

Unfortunately, I can not be responsible for loss or damages by the Postal Service.

Refunds and Exchanges

I want you to be happy with your purchase from me. If you are unhappy please contact me within 5 days of delivery for details for shipping. Returns must be shipped within 10 business days of receipt. Your refund will be issued upon receipt and order in original and unused condition via PayPal minus shipping costs.