We are committed to your satisfaction. If for any reason you are not satisfied you can return the item (within seven days of delivery confirmation) for a full refund of the purchase price. You will only be responsible for the shipping. WE take extra care in packing your art work, in the unlikely event that damage occurs during shipping, email us immediately.
Due to the hand work and processes we use, it would be extremely difficult for us to duplicate exactly the damaged piece. We offer many alternatives to resolve the issue including; full refund and return shipping, select from other similar works, or we will be happy to try to duplicate the work and submit for your approval.
We ship with USPS priority mail.Usually delivers within 2-3 days(upper 48 states) . Shipping price includes insurance on item and delivery confirmation. We will be happy to upgrade the shipping if you like and adjust the price of the shipping accordingly. Buyer is responsible for any and all customs fees, import duty fees, charges, or taxes imposed when mailing out of the United States.