PAYMENT: I accept Pay Pal for all transactions. Please make payment at the time of purchase. If payment is not made within three days of purchase, the item will be relisted. I ship items 3 times a week, so packages will be mailed 1-2 days after payment is received. SHIPPING: First Class USPS with delivery confirmation, (available in U.S. only). If you prefer, I can ship your items within the US via priority mail for $5.25. If you prefer Priority mail and/or insurance, contact me and I will add the applicable shipping costs and send you an adjusted invoice prior to payment. Optional Insurance for U.S. shipping: (additional cost through USPS) is as follows: Value up to $50 $1.75 $50.01 to $100 $2.25 $100.01 and above: insurance provided at no additional cost . INTERNATIONAL Shipping: If your country is not listed, contact me and I'll review if your country allows jewelry shipments (many do not) and if so, I will give you a shipping quote. I ship USPS first class, which does not offer tracking on international packages. If tracking is desired, I can also give a quote for the added cost of tracking if it is available. Any additional customs charges are the responsibility of the buyer. PACKAGING: All items are packaged with care; well sealed and presented in a velvet gift bag or gift box with a ribbon, perfect for gift giving. Items are then packed and mailed in a sturdy box. RETURN/EXCHANGE: I hope you love your "Stardust Creation" and I want you to be completely satisfied with your purchase. If for any reason you are not, please contact me within three days of receipt to work it out. A refund or exchange can be made after item is returned in its original condition, less shipping charges. CUSTOM ORDERS: Always welcome. Contact me if you don't see exactly what you need, or for ideas on bridal jewelry. Please allow 10-14 additional days for custom orders. They will be listed as "RESERVED" and you will be notified BEFORE it is listed so you will be aware. Payment is expected within 3 days of listing a custom reserved item. DISCOUNTS: I offer discounts for multiple orders (wedding/bridesmaid jewelry). Please contact me to dicuss your requirements! ? CUSTOMER SATISFACTION: I like happy customers and return customers, and I want you to be one of them! If you are pleased with your purchase, I would appreciate your positive rating. If for some reason you are not satisfied with your purchase, please contact me immediately. I will be more than happy to work with you to resolve any problems. Thanks for shopping at TheStardustShop! I wish you much joy, and many blessings!